Terms and Conditions/Legal

Supply of Goods:
No contract will exist between Music on Earth and you for the supply of goods until Music on Earth sends to you an e-mail confirming acceptance of your order. For the avoidance of doubt such contract will be deemed to have been entered into and Music on Earth's acceptance of your offer to purchase goods will be binding whether or not you have received the confirmation e-mail.

Until Music on Earth sends you the confirmation e-mail Music on Earth may refuse to accept your order.
Price and Availability:
Such information is subject to change without notice.
Disclaimer:
Subject always to your statutory rights, Music on Earth is making this website and its contents available on an "as is" basis. Music on Earth makes no representations or warranties of any kind, express or implied, such as warranties of merchantability or fitness for any particular purpose. Also, Music on Earth does not represent or warrant that the information accessible via this website is current, complete or accurate.
Processing / Delivery of Orders:
Music on Earth will make every effort to dispatch all items to you within 48 hours of receiving your order. However, there may be circumstances where an order is delayed, for example, if an item is out of stock with our suppliers or becomes permanently unavailable. We will make every effort to keep you up-dated by e-mail as to the current status of your order.
Payment
Payment for items available on this website may be made in one of the following ways:
•    By PayPal
•    By personal cheque drawn on a UK clearing bank made payable to "Music on Earth Productions Limited" and sent by mail to our address detailed below. Please allow 14 days for clearance of your cheque prior to processing of your order.
•    By Visa or Mastercard

Our Returns Policy:
We make every effort to ensure that the product you order arrives in perfect condition. If, however, you are disappointed with our service or any part of your order please contact us by email at sales@musiconearth.co.uk with the relevant details and we will make every effort to promptly deal with your complaint.

Our policy is to accept returns of faulty or damaged items only. If you wish to return an item to us please contact us by email at sales@musiconearth.co.uk. We will then email to you a returns authorisation number which you should write on the invoice you received with your order. Returns will not be entertained more than thirty (30) days after the date of the invoice. We will make every effort to ensure that your return is dealt with as quickly as possible and a replacement item mailed to you.
Value Added Tax:
Our VAT Registration Number is GB 778228194. We will bear the VAT on all goods shipped to countries within the European Union at the current rate. On shipments to non-EU countries you should be aware that such shipments may be subject to local import charges and taxes which are your responsibility.
Limitation of Liability:
Music on Earth, its directors, employees or other representatives will not be liable for damages arising out of or in connection with the use of this website. This limitation of liability is comprehensive and applies to damages of all kinds including (but not by way of limitation) compensation, direct, indirect or consequential loss, loss of data, income or profit and loss of or damage to property and claims by third parties. 
Copyright:
This website, its constituent parts, software and all other material are copyright Music on Earth, or its content and technology providers. All rights are expressly reserved. Any use of materials on this website, including reproduction for purposes other than for the sole purpose of placing an order with Music on Earth, modification, distribution or re-publication, without Music on Earth's express prior written consent is strictly prohibited.
Trademarks:
Products and company names appearing on this website are the trademarks of their respective owners.
Our Address:
Our address is Music on Earth Productions Limited, Brook View, 5 Osbourne Close, Oakley Vale, Corby, Northamptonshire, NN18 8PJ, England, UK. 
Data Protection Act:
Music on Earth complies with the principles of the United Kingdom Data Protection Act 1998 when dealing with data received from visitors to its site. Music on Earth does not capture or store any personal information about visitors to its site except where information is voluntarily sent to it by email or other enquiries are made about its site and the services it offers. Music on Earth only stores data which is appropriate to offer the services provided on its website. Users access and IP addresses automatically recognised by the web server may be logged for analytical and statistical purposes but in each case the actual user of the website will remain anonymous.

Music on Earth uses Google Analytics to analyse traffic to its website. Unlike some other tracking services Google Analytics only collects aggregate data. Visitors to the Music on Earth website may decline to receive mailings or marketing information about other Music on Earth products by deleting the tick in the box provided under "My Account" section. Any links from Music on Earth's site to other websites are not covered by the above Terms & Conditions. 
Modification of Terms:
Music on Earth reserves the right to modify these Terms & Conditions at any time. Any modification will be deemed effective from the date and time on which the modification appears on Music on Earth's website.
Governing Law:
Any contract entered into by you with Music on Earth will be subject to English Law. Music on Earth and you submit to the exclusive jurisdiction of the English Courts should any dispute arise between Music on Earth and you. 

Health & Safety Policy:


1.            Introduction

1.1        Music on Earth (“the Company”) recognises and accepts its responsibilities under the Health and Safety at Work etc Act 1974 including the responsibility to:

1.2      provide and maintain a safe and healthy place of work

1.3      provide adequate information, instruction, training and supervision

1.4      provide and maintain plant and equipment and safe systems of work

1.5      ensure safe access to and from the places of work

1.6     work to prevent accidents and work related ill health

 

2.            General Health and Safety

2.1          The overall responsibility for health and safety lies with the Joint Managing Director Judy Caine. Judy Caine Joint Managing Director and Projects Manager has day to day responsibility for managing health and safety.

2.2          The Management are committed to achieving the highest standards of health and safety throughout the Company.

2.3          The Management are also committed to complying with the requirements of the Management of Health and Safety at Work Regulations 1999 and other Regulations that apply to the Company’s work activities.

2.4          The Management team will ensure that assessments of all areas of work activities are carried out regularly, in order to identify hazards and work to prevent instances of injury, disease and dangerous occurrences arising.

2.5          The Management are also committed to ensuring that the work done by the Company does not adversely affect the health and safety of any contractors or of members of the public.

2.6          The Management are fully committed to providing safe and healthy working conditions and adequate welfare facilities for all employees.

2.7          The Company will strive to maintain excellence in health and safety matters and in this respect, employees and others are encouraged to co-operate with the management in all safety matters, to identify hazards and reduce the risk which may exist during work activities and to report any condition which may appear dangerous or unsatisfactory.  The Company will at all times consult with the employees on these matters.

2.8          The Senior Management will, so far as reasonably practicable, ensure that the Company provides adequate financial resources to meet these objectives.

2.9          Copies of this policy are to be available to all Company employees and other interested parties. 

 

3.            Directors Duties:

3.1          The Diretors will have at least basic knowledge and understanding of the Health and Safety at Work etc Act 1974 and its associated Regulations and Approved Codes of Practice.

3.2          It will be the responsibility of all the Directors to keep all employees advised as to their responsibilities in respect of health and safety matters.

3.3          In order to protect the safety and health of employees and others affected by the Company's operations, the Directors will:

3.4      Take reasonable steps to familiarise themselves with the hazards and risks associated with working at the Company and with the precautions which need to be taken to eliminate or control those risks.

3.5     Establish procedures to deal with any emergencies.

3.6     Appoint a suitably trained and competent person to assist them in carrying out their health and safety duties.

3.7     Ensure that employees receive sufficient training and information so that they can carry out their duties safely and competently. Ensure adequate funds and facilities are available for this purpose. Before entrusting work tasks to employees, take into account their capabilities as regards health and safety and ensure that suitable Risk Assessments are carried out on any hazardous activity.

3.8     Initiate the timing and annual review of the Health and Safety Policy and ensure it is promoted to all employees and others working on behalf of the Company. 

3.9     Ensure that all employees carry out the health and safety responsibilities allocated to them.

3.10     Ensure the safety performance of the Company is monitored and take action to remedy any identified deficiencies.

3.11     Ensure that adequate provision is made for welfare facilities and that adequate first aid provisions are made.

3.12     Ensure that all necessary PPE is provided to employees, and that instruction is given on its use.

 

4.            Designated Health & Safety Person’s Duties:

4.1          To ensure that all the Company Directors/Partners, Supervisors and Staff are aware of their individual Health and Safety responsibilities.

4.2          To initiate and/or recommend any changes, developments and amendments to the policy as and when necessary.

4.3          To inform the Health and Safety Executive of all notifiable accidents.  Investigate any accidents or dangerous occurrences and recommend means of preventing re-occurrence.

4.4          To arrange appropriate training for all employees.

4.5          To create and maintain a Training Matrix for all staff.

4.6          To ensure that Risk Assessments (including where appropriate, COSHH, Noise, Manual Handling etc) are carried out as needed.

4.7          To ensure follow up action as needed.

4.8          To promote an interest and responsible attitude towards Health and Safety matters throughout the Company.

This policy will be reviewed annually or when there is a change in circumstances, in work practices or the introduction of new legislation.


Diversity and Equality Statement:

Music on Earth Productions strives at all times to ensure diversity and equality within every aspect of its operations irrespective of an individual’s gender, race, ethnic origin, disability, age, nationality, national origin, sexuality, religion or belief, marital status and social class.

 

We oppose all forms of unlawful and unfair discrimination.

 

All employees, whether part time, full time, contract, temporary, apprentices or work experience placements, are treated fairly and equally and with respect. Selection for employment, promotion, training or any other benefit is on the basis purely of aptitude and ability.

 

All employees are helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.

 

 

Our Committment:


                 ·         Every employee is entitled to a working environment which promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated

 

·         The commitment to diversity and equality in the workplace is good management practice and makes sound business sense

 

·         Breaches of our diversity and equality policy will be regarded as misconduct and could lead to disciplinary proceedings

 

·         This policy is fully supported by senior management

 

This policy will be implemented within the framework of relevant legislation, which includes:

 

        Equal Pay Act 1970

        Rehabilitation of Offenders Act 1974

        Sex Discrimination Act 1975 

        Race Relations Act 1976

        Disability Discrimination Act 1995

        The Protection from Harassment Act 1997

        Race Relations (Amendment) Act 2000

        Employment Equality (Sexual Orientation) Regulations 2003

        Employment Equality (Religion or Belief) Regulations 2003

        Disability Discrimination Act 2005

        Employment Equality (Age) Regulations 2006


Child and Vulnerable Adult Protection Policy:


A             General Policy Statement


1.       Music on Earth has a moral duty to ensure that it functions with a view to safeguarding and promoting the welfare of children and vulnerable adults.

Throughout these policies and procedures, reference is made to “children and young people”.  This term is used to mean “those under the age of 18”. The governing body recognise that some adults are also vulnerable to abuse, accordingly, the procedures may be applied (with appropriate adaptations) to allegations of abuse and the protection of vulnerable adults.


© Music on Earth Productions 2018